In the News

Jul 09, 2019

Multimedia control room solution

Frequentis, known for its safety-critical communication expertise, was selected for phase two of the modernization and standardization of control centre technology for the German police of North Rhine-Westphalia (NRW).

To meet its future requirements for multimedia emergency call and broadband radio communications, the NRW police selected the 3020 LifeX platform developed by Frequentis.

Phase one of the modernization project was carried out by Thales Deutschland. The successful cooperation between Frequentis and Thales over the past two years – as well Frequentis’ previous success completing the project “digital radio concentrator” – convinced the NRW police that Frequentis was a reliable technology partner, and they selected Frequentis to lead the next phase of the modernization process.

NRW is the largest police organization in Germany, covering 50 police authorities which ensure the protection and security of a population of approximately 18 million. To cope with this challenging task, and to live up to its self-acclaimed title as the most innovative police force in Germany, the NRW police relies on forward-thinking technologies for state-of-the-art control centre solutions that will meet future demands of the service.
Phase two of the program includes 50 police control centres with approximately 400 operator working positions. In the future, these will be hosted in a virtual cloud-based solution available in five networked technical centers across the region. The 3020 LifeX platform will ensure efficient emergency call handling and operation on the public safety digital radio network, as well as interconnection of both channels.
“We are very proud to be able to continue to work with, and deepen, our long-term cooperation with the North Rhine-Westphalia Police Department, helping them to achieve their goals for innovation. We see this customer as a very important strategic partner." Norbert Haslacher, CEO Frequentis AG.
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